1. Introduction
Grand Hotel Chain is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services and stay at our properties.
2. Information We Collect
We collect information you provide directly, including your name, contact details, payment information, travel preferences, and any special requests. We also collect technical information such as browsing data on our website to improve your experience.
3. How We Use Your Information
Your information is used to confirm reservations, provide personalized services, send communications you have requested, process payments securely, and continuously improve our guest experience. We will never sell or share your personal data with third parties for their own marketing purposes.
4. Data Security
Grand Hotel Chain implements industry-standard security measures including encryption and restricted access protocols to protect your personal information. Our systems are regularly reviewed and updated to ensure your data remains safe.
5. Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact our team and we will respond promptly.
6. Cookies
Our website uses cookies to enhance your browsing experience and provide personalized content. You may disable cookies through your browser settings, though this may affect some features of the site.
7. Contact
For any questions about this Privacy Policy, please contact Grand Hotel Chain directly. We are committed to resolving any concerns quickly and transparently.